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  1. Payment Policies:
    • Payment is required at time of booking in full.
    • Payment can be made by debit or credit card on our online stripe portal.
  2. Cancellations and Refunds
    • Tickets cannot be refunded or transferred but can be exchanged between friends no less than 14 days before the date of the event. Please ensure we have the up-to-date contact details for any exchanged tickets.
    • In extreme weather conditions we will always try and relocate the event to a suitable indoor location before we consider cancelling, however there maybe extreme circumstances in which we have no choice but to cancel the event. If this does happen guests will be offered a gift voucher for the full value of the original booking which can be used to book any future event for which we have availability. Gift vouchers issued under these circumstances are valid for 12 months from the date of cancellation of your event. Our cancellation policy also applies to any events affected by covid-19 and changing government restrictions.
  3. Attendee Responsibilities
    • Guests are expected to conduct themselves appropriately; misconduct may lead to removal from the event without refund or compensation of any kind.
  4. Food & Beverage Provision
    • Only food and beverage purchased at the event may be consumed on the premises.
    • Dietary requirements must be communicated at the time of booking for the organisers to accommodate the guests adequately. Due to the nature of fire cooking we cannot guarantee that any of our food is free from allergens.
    • Organisers retain the right to change menu items as needed without affecting the contract validity.
  5. Photos and marketing
    • By attending, guests may agree to have their images used in promotional materials unless the explicitly object prior to the event